01 Introduction & Scope
300ok (https://300ok.org) is a trusted online gaming platform in Bangladesh. We believe your privacy is a fundamental right. This Privacy Policy explains how 300ok collects, uses, stores, and protects your personal information.
By registering on or using 300ok, you agree to this Privacy Policy. Please read it carefully. Any changes will be reflected on this page, and the "Last Updated" date will be revised accordingly.
This policy applies to all 300ok services, websites, mobile platforms, and related services.
This Privacy Policy applies solely to the 300ok platform. Third-party sites and services are governed by their own respective privacy policies.
02 What information we collect
300ok collects only the information necessary to provide services and maintain security. The types of data collected are explained below:
Personal Identity Information
- Full name, date of birth, and nationality
- Email address and mobile number
- National ID or passport details for identity verification
- Current Address
Financial information
- Mobile Banking, Nagad, Rocket, or bank account details (for transaction purposes only)
- Deposit & Withdrawal History
- Gaming transaction records
Technical Information
- IP address and device type
- Browser Type & Operating System
- Login time, session data, and cookies
- Information on how long you have viewed each page on the site
| Type of Information | Reason for Collection | Retention Period |
|---|---|---|
| Identity Information | KYC Verification and account security | 5 years after account closure |
| Financial information | Transaction Processing | As required by law |
| Technical Information | Security & Service Improvement | 1 year |
| Gaming history | Dispute Resolution | 3 years |
03 How We Collect Data
300ok may collect your information in several ways. In all cases, your consent is ensured:
- Collected Directly: Information you provide during registration, verification, or when contacting us.
- Automatically collected: Technical information collected through cookies, log files, and analytics.
- From Third Parties: Limited data received from payment gateways or identity verification services.
04 Purpose of Data Use
300ok uses your information for the following purposes:
- Creating and managing your account
- Processing Deposits & Withdrawals
- Ensuring platform security and preventing fraud
- Meeting legal obligations (KYC/AML)
- Providing customer support
- Sending promotions and bonus offers (with your consent)
- Improving service quality and enhancing user experience
- Ensuring Responsible Gaming
300ok never sells your information to advertisers, data brokers, or any third parties. Your privacy is our highest priority.
05 Data Sharing & Disclosure Policy
300ok may share your information only in the following limited circumstances:
- Payment Processors: To complete Mobile Banking, Nagad, Rocket, or bank transactions.
- Identity Verification Services: To trusted third parties for completing the KYC process.
- Legal authorities: Upon a valid court order or lawful request from a government authority.
- Fraud Prevention: Information on suspicious activity shared with gaming industry security networks.
In all such cases, we ensure that the relevant parties are bound by appropriate confidentiality agreements and that only the minimum necessary information is shared.
06 Cookies and tracking technologies
300ok uses cookies and similar technologies to enhance your browsing experience and ensure the platform functions correctly. Types of cookies:
- Essential cookies: Essential for login sessions and security — these cannot be disabled.
- Functional cookies: To remember your preferences and language settings.
- Analytics cookies: To analyze site usage (anonymous data).
You can disable non-essential cookies through your browser settings, though some platform features may become limited as a result.
07 Technical Data Protection Measures
300ok has implemented internationally recognized technical measures to protect your information:
- 256-bit SSL/TLS encryption — across all data transmissions.
- Two-Factor Authentication (2FA) — to secure your account.
- Firewall and intrusion detection systems — to block unauthorized access.
- Regular security patches and updates — to keep our systems protected.
- Data Backup — for disaster recovery purposes.
- Staff training — to raise awareness around data protection.
100% security on the internet can never be fully guaranteed. However, 300ok always maintains the highest level of technical protection available. In the event of any security breach, you will be notified immediately.
08 Your Rights
As a 300ok user, you have the following rights regarding your personal information:
- Right to Know: You can find out what information we hold about you.
- Right to Rectification: You may correct any inaccurate information.
- Right to Erasure: You may request deletion of your data under specific conditions.
- Right to Restrict Processing: You may restrict how your data is used in certain cases.
- Right to Portability: You can request a copy of the information we hold about you.
- Right to object: You may object to the use of your data for specific purposes.
To exercise any of these rights, please contact our support team. We will respond within 30 days.
09 Protection of Minors' Data
300ok strictly prohibits anyone under 18 from using the platform. We do not knowingly collect personal information from minors. If we become aware that a minor's data has been collected inadvertently, parents or guardians can contact us and it will be deleted immediately.
10 Data Retention Period
300ok retains your information only for as long as necessary. This typically covers the period your account is active, as well as a defined period after closure to meet legal requirements. Financial transaction records are generally kept for 5-7 years in accordance with regulatory guidelines.
11 Privacy Policy updates
300ok reserves the right to update this Privacy Policy at any time. For significant changes, you will be notified via email or a notice on the platform. Continued use of the platform after any changes constitutes your acceptance of the updated policy.
For any questions or concerns about this Privacy Policy, please reach out to our support team. We are always committed to protecting your privacy.