1What We Mean by Responsible Gaming
Responsible gaming means treating gaming purely as entertainment — not as a solution to financial problems or a way to earn income. At 300ok, we believe that playing within the right limits makes gaming a genuinely enjoyable experience. But when it goes beyond those limits, it can have a serious negative impact on both personal and family life.
300ok is fully committed to responsible gaming. We want every user to play in a healthy mindset, within their own limits. That's why we've built a range of safety tools that can be used at any time.
Online gaming is growing rapidly in Bangladesh. With that growth comes the increasing importance of playing responsibly. 300ok is committed to promoting awareness around this.
Gaming is a form of entertainment. Decide in advance how much you're comfortable spending on entertainment each week, and staying within that budget is the foundation of responsible play.
2When Gaming Becomes a Problem
Most people game to some extent, but the experience isn't the same for everyone. For some, gaming can gradually shift from a habit to an addiction. Watch for the signs below to assess whether there may be a problem:
Self-Assessment: Ask Yourself the Following Questions
If you answered 'Yes' to 2 or more of the questions above, it's time to take this seriously. Reach out to the 300ok support team or seek professional help.
3Responsible Gaming Tools at 300ok
300ok offers a range of effective tools to keep you safe on the platform. They are completely free to use and can be activated at any time from your account settings.
Deposit Limit
Set a daily, weekly, or monthly deposit cap on your account. Limits take effect immediately once set. To increase a limit, a 7-day waiting period applies — this protects you from depositing more than you should in an emotional moment.
Session Time Limit
Set a daily limit on how long you play. Once the time is up, a warning will appear automatically and your session will end. This is one of the most effective ways to protect yourself from excessive gaming.
Reality Check
At set intervals, a message will automatically appear showing how long you've been playing and how much you've won or lost. This keeps you grounded in the reality of your session.
| Limit Type | Minimum | Maximum | Time to Take Effect | Status |
|---|---|---|---|---|
| Daily Deposit Limit | BDT 500 | BDT 50,000 | Immediate | Active |
| Weekly Deposit Limit | BDT 2,000 | BDT 2,00,000 | Immediate | Active |
| Session Time Limit | 30 Minutes | 12 Hours | Immediate | Active |
| Cooling-Off Period | 24 Hours | 30 Days | Immediate | Optional |
| Self-Exclusion | 6 Months | Permanent | Immediate | Emergency Measures |
4Self-Exclusion Process & Procedures
Self-Exclusion is a feature that lets a player voluntarily decide to take a break from gaming for a set period. The self-exclusion process on 300ok is straightforward:
- Go to the "Responsible Gaming" section in your account settings.
- Choose your self-exclusion period: 6 months, 1 year, 2 years, 5 years, or permanent.
- Enter your password to confirm.
- Self-exclusion takes effect immediately.
During self-exclusion, you won't be able to log in to the platform or receive any marketing communications. The exclusion cannot be lifted before the selected period expires.
Keep in Mind: Do not attempt to create a new account while your self-exclusion is active. This is a violation of our responsible gaming policy — and following it is in your own best interest.
5Minor Protection & Age Verification
300ok is strictly for users aged 18 and above. We take firm measures to prevent minors from accessing the platform. Age is verified at registration, and KYC documents may be requested where necessary.
If there are children or teenagers in your household, take the following steps:
- Install parental control software on your device.
- Keep your gaming account password secure and out of reach of children.
- Make a habit of logging out from your device.
- Avoid gaming in front of children to keep them from developing an interest in it.
- If you suspect a minor is using an account, contact support immediately.
Zero Tolerance Policy: If a minor creates an account and games on our platform, the account will be closed immediately and all funds will be refunded.
6How to Build Healthy Gaming Habits
Responsible gaming is fundamentally about staying in control. To keep enjoying 300ok over the long run, it helps to build a few healthy habits. Here are some practical tips that make a real difference:
- Set Your Budget in Advance: Decide how much of your monthly budget is for entertainment, and stick to that limit when gaming.
- Don't Chase Losses: If you lose in a session, don't chase your losses by betting more. That's the biggest mistake you can make.
- Take Regular Breaks: Avoid long, uninterrupted gaming sessions. Take at least a 10–15 minute break every hour.
- Never under the influence of alcohol or drugs: Don't game under the influence of alcohol or substances. It impairs your judgment and increases the risk of harm.
- Don't treat a win as a guarantee: Gaming outcomes are uncertain. Don't risk money you need for daily life in the hope of a win.
- Inform Your Family: Don't hide your gaming from family. Transparency is a sign of healthy gaming.
Remember — winning feels great, but don't treat gaming as a reliable source of income. Gaming is always for entertainment, not investment.
7Support & Professional Advice
Gaming addiction is a real issue and nothing to be ashamed of. Many people face it, and with the right help, recovery is absolutely possible. If you feel gaming is getting out of your control, please seek help right away.
The 300ok support team is available 24/7. Whether you need help managing your gaming or want to set limits, our team is ready to guide you — without judgment, just support.
Seeking professional mental health support is also a brave and wise step. Talk openly with family and friends. Don't fight this alone — lean on the people around you.